Frequently Asked Questions
Everything you need to know about Smith Optics gear, shipping, and warranty.
How do I determine which lens tint is best for my environment?
Our ChromaPop™ technology enhances clarity across various conditions. For bright, sunny days, we recommend our 'Sun' series with lower VLT (Visible Light Transmission). For overcast or low-light conditions, our 'Storm' lenses provide higher contrast and better visibility.
What is the Smith Optics warranty policy on helmets and eyewear?
We stand behind our products with a lifetime warranty on eyewear and a limited warranty on helmets. If your gear has a manufacturing defect in materials or workmanship, we will repair or replace it at our discretion.
How long does shipping take and can I track my order?
Standard shipping typically takes 3-5 business days within the continental US. Once your order is processed, you will receive an email confirmation containing a tracking number to monitor your delivery status in real-time.
What is your return policy for items that don't fit?
We offer a 30-day return window for products purchased directly from our website. Items must be in their original, unused condition with all packaging and tags attached to be eligible for a full refund.
How should I clean and store my Smith goggles to prevent scratching?
Always use the included microfiber bag to clean the outer lens. For the inner lens, avoid wiping it when wet to protect the anti-fog coating; instead, let it air dry. Store your goggles in a cool, dry place away from direct sunlight.
Do you offer replacement parts for sunglasses and helmets?
Yes, we offer a selection of replacement lenses, nose pads, and helmet liners on our website to help extend the life of your gear and keep you performing at your best.