Returns & Exchanges

At Smith Optics, we stand behind our gear and offer a 30-day return window for any unused products in their original packaging. We want to ensure you have the best visual experience on the slopes, trails, or water with zero hassle.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase.

• 2.
  Print Your Label

  Select the items you wish to return and download the prepaid shipping label provided by our system.

• 3.
  Pack Your Gear

  Securely place the items in their original hard case or box to prevent damage during transit and attach the label.

• 4.
  Refund Processing

  Once our warehouse inspects the items, your refund will be issued to the original payment method within 7-10 business days.